FAQ / Orders & Payments / How can I check my order status?

How can I check my order status?

You can check your order status after logging into your account:

  1. Log in to My Account.
  2. Click on My Orders.
  3. You will see the current status next to each order.

Order statuses:

  • Awaiting payment — payment has not been received yet.
  • Paid — payment received, order is being processed.
  • Processing — we are working on resetting your module.
  • Shipped — the repaired file is ready for download.
  • Completed — order successfully fulfilled.
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