FAQ / Account & Registration

Account & Registration

How do I register?
Registration is simple: Click Register in the top menu. Fill in your first name, last name, and email address. Choose a password (minimum 8 characters...
I forgot my password. What should I do?
If you forgot your password, contact us via the contact form with the email address you registered with. We will set a new password and send it to you...
How do I change my personal details or password?
You can change your personal details and password in account settings: Log in to your account. Go to My Account → Personal Details . Edit your name, s...
How do I add a delivery address?
Manage your delivery addresses in My Account → My Addresses . When adding an address, fill in: name, surname, street, postal code, city, country, and ...
Do I need to register to place an order?
For full access to orders, history, and disputes, we recommend registration . A guest account is automatically created for your first purchase without...