FAQ / Disputes & Claims / What are DTC codes and where do I find them?

What are DTC codes and where do I find them?

DTC (Diagnostic Trouble Codes) are standardized error codes generated by the control unit when a problem is detected.

Format: B1234 or B1234:5 (with sub-code).

You can find DTC codes using:

  • An OBD diagnostic tool — connected to the vehicle's OBD port.
  • Professional diagnostic software — VCDS, Launch, Autel, etc.

When filing a dispute, include all DTC codes reported by the module after the reset.

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